RE317 Inc.'s Terms of Service for the Drop-Off Program

Terms of Service for Drop-Off Customers

As a drop-off customer, you agree to the following:

  • You will respect the dropoff location host’s property, including, but not limited to:
    • The host's yard, fence (if applicable), driveway, house, mailbox
  • You will only drop off the approved volume of accepted compostable waste during each dropoff.
  • You will put all your compostable waste WITHIN the compostable bag that is lining the RE317 tote.
  • You will lock the tote after you utilize the tote to drop off your compostable materials.
  • You will not leave any items or waste outside of the tote. If you spill, you will responsibly clean all of it immediately.
  • You are responsible for any damage you cause at the drop off site, including, but not limited to the RE317 totes and the host’s property.
  • You will only drop off on your assigned drop off days (“drop off window”) and within the time limitations.
  • You will only drop off once during each drop off window.
  • You will not leave any trash at the drop off location, including not putting any trash within the totes.
  • You will only deposit approved and accepted compostable items. (See www.RE317.com for the list of approved and accepted items.)
  • You are the exclusive user of your subscription.
  • You will communicate to the host and/or RE317 if there’s anything that needs immediate attention at the dropoff location. (Contact info: team@re317.com / 317.798.0553)

The bottom-line: Please treat the drop-off location as you’d want someone else to treat your property.

v.3.21.2022

Terms of Service for Drop-Off Hosts

As a location host, you agree to the following:

  • You will place the RE317 totes and/or bins in a safe, accessible location out of direct sunlight for RE317 customers and employees to access.
  • You are the legal homeowner of location you're hosting and you allow RE317 to utilize this address as a host location for our drop off program.
  • You will do your best to be a host for at least one (1) year.
  • You will provide at least a thirty (30) day written notification of your desire to stop hosting a location.
  • You will perform the required host duties, including, but not limited to:
    • Cleaning the totes as directed
    • Line the totes with compostable bags provided by RE317
    • Place the totes out on your assigned days for drop-off customers in the agreed upon location on your property
    • Assist customers with questions as best as you can or direct them to RE317 Inc. (team@re317.com / 317.798.0553)
    • Ensure tote lids are locked at all times when any waste is within the totes to avoid pests
    • If you are available and on-site, answer regulatory inspector’s questions if/when they visit your location and notify RE317 immediately of the visit.
    • Monitor drop off customers utilizing the totes and notify RE317 of non-customers utilizing the totes.
    • Bring totes into a safe location during inclement weather, such as strong winds or significant snowfall.
  • You will keep pets, including dogs, away from the totes, including the location where customers will be accessing the totes. You understand it is your responsibility to keep pets from accessing the totes, including any items within the totes. You are responsible for damages your pets cause to totes and bins, or the results of your pets accessing any of the items within the totes.
  • You understand that your name and address will be shared with our dropoff customers utilizing your location. This information will also be shared with the regulatory agency, Indiana Department of Environmental Management (IDEM). Your phone number and email address may also be shared with dropoff customers and IDEM, but will not be shared with any third-party marketing.
  • You will communicate to RE317 with updates, ideas for improvement, etc as needed.
  • You will have 6 months (from the date the first green tote is delivered) to have 3 active drop off customers sign up for your dropoff location. If there is no utilization of your dropoff location after 6 months, it'll be removed from the host list/map and RE317 will pick up the green totes. This is not an indication of your hosting! It's simply that there isn't enough interest in the vicinity, which is not your fault. You're welcome to continue being a RE317 customer at the same monthly rate to which you were previously subscribed.

v.6.1.2022